Terms of Service

1. Overview

Welcome to Sakhi Art. Throughout these Terms of Service, the terms "we", "us", and "our" refer to Sakhi Art. We operate this online store and website to provide customers with access to our saree collections and related services.

By visiting our website, browsing our products, or making a purchase, you agree to these Terms of Service. Please read them carefully before using our website.

2. Eligibility and Use of Our Website

By using this website, you confirm that you are legally eligible to enter into a purchase transaction under applicable laws.

You agree not to use our website for any unlawful purpose or engage in activities that may damage, disrupt, or interfere with our website, services, or other customers.

3. Products and Descriptions

At Sakhi Art, we make reasonable efforts to display our sarees, fabrics, colors, embroidery, and other product details as accurately as possible.

However, actual product colors may vary slightly depending on your screen settings, lighting, photography, or device.

Please review the product description, fabric details, blouse information, and other specifications carefully before placing an order.

4. Pricing and Payments

All product prices are displayed on our website and may change without prior notice.

We reserve the right to correct pricing errors, product description errors, or other inaccuracies. If an error affects your order, we will take appropriate steps in accordance with applicable law.

Payments must be completed using the payment methods available at checkout.

5. Orders and Order Confirmation

After placing an order, you may receive an order confirmation through the contact details you provide.

Order confirmation does not prevent us from addressing suspected fraud, payment issues, stock availability problems, or obvious listing errors in accordance with applicable law.

Please provide accurate contact, billing, and shipping information when placing an order.

6. Shipping and Delivery

Sakhi Art offers free standard shipping on all orders.

Orders are generally processed within 1–2 business days, and delivery is estimated to take 4–5 business days after dispatch.

Delivery timelines are estimates and may vary due to your location, courier services, weather conditions, public holidays, or other circumstances beyond our control.

For more information, please refer to our Shipping Policy.

7. Return, Refund, and Exchange Policy

Sakhi Art follows a No Return and No Refund Policy. However, exchanges may be available subject to our exchange policy and product eligibility requirements.

Customers must contact our customer support team before sending any item for exchange.

Shipping and delivery charges associated with exchanges are the customer's responsibility, where applicable.

This policy does not exclude any rights or remedies that cannot legally be excluded under applicable consumer protection laws.

Please refer to our Refund & Return Policy for further details.

8. Customer Responsibilities

You agree to provide accurate and complete information when placing an order.

You are responsible for checking your order details, product specifications, shipping address, and contact information before completing your purchase.

You must not misuse our website, attempt unauthorized access, or submit fraudulent orders.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you acknowledge that you have had the opportunity to review that policy.

10. Contact Information

If you have any questions about these Terms of Service, please contact us through the Contact Us page on our website.

Thank you for choosing Sakhi Art. We appreciate your business and support.