Shipping Policy

Welcome to Sakhi Art! We are committed to providing a smooth and reliable shopping experience. Please read our Shipping Policy to understand how your orders are processed, shipped, and delivered.

1. Order Processing Time

All orders placed with Sakhi Art are processed within 1–2 business days after order confirmation.

Orders may not be processed on Sundays or public holidays. During festivals, sales, or periods of high demand, processing times may occasionally vary.

2. Shipping and Delivery Time

We aim to deliver all orders within 4–5 business days after dispatch.

Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.

3. Free Shipping

Sakhi Art offers free shipping on all orders. No additional shipping charges apply to standard delivery.

4. Order Tracking

Once your order has been dispatched, tracking details may be shared through your registered phone number, email address, or other available communication channels.

You can use the tracking information provided to check your shipment status.

5. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details, including their full name, complete address, phone number, and PIN code.

Delivery delays caused by incorrect or incomplete information may occur. Please contact our customer support team as soon as possible if you notice an error in your shipping details.

6. Delayed or Undelivered Orders

Although we aim to deliver orders within the estimated timeframe, delays may occur due to courier issues, weather conditions, public holidays, or other unforeseen circumstances.

If your order has not arrived within the expected delivery period, please contact our customer support team for assistance.

7. Return, Refund and Exchange Policy

At Sakhi Art, we do not accept returns or offer refunds. However, exchanges are available, subject to our exchange policy and product eligibility.

If you wish to exchange a product, please contact our customer support team before sending the item back.

Products must meet the applicable exchange conditions to qualify. Items that do not meet these conditions may not be eligible for exchange.

Please note that exchanges will be handled in accordance with our applicable policies and consumer protection laws.

8. Contact Us

If you have any questions or concerns regarding shipping, delivery, or exchanges, please contact us through the Contact Us page on our website.

Thank you for choosing Sakhi Art. We appreciate your trust and support!